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Deadline to order Christmas gifts is Dec. 5th!!!!!

What are your products personalized with? Will they last a long time? TOP

All of our vinyl declals items are created by us. We use high quaility outdoor grade vinyl that is made to withstand sun, rain, ets...With normal use and recommend hand washing for all of our items so they will last a very long time. We advise you to use water and just a touch of soap to clean. Use your best judgment and treat the decal as if it was hand painter. (Basically, don't scrub or use harch cleaners.)

How long does it take for my order to arrive? TOP

All regular orders are created and sent out within 5-10business days of personalization infomation received. Please check your email after placing your order in case we have a question. Large orders will be created and sent out within 10-15 bussiness days of being places as long as all infomation has been given.

How do I order a monogram? TOP

It's best to give the full name when ordering a mongram so we are sure to place the initials in the correct order.

Traditional Monogram

First Inital, Last Name Initial, Middle or Maiden Initial

Couples Monogram

His Initial, Last Name Initals, her Initial

What kind of payments do you accept? TOP

Suddenlypink.net accepts secure online payments throught Paypal and credit cards at this time.

Do you ship internationally? TOP

At this time we only ship within the United States.

What is your Refund and Canellation policy? TOP

Since all our items are custom made for you, our return policy is very simple.

Returns and Refunds are not available on orders. Please keep in mind that all orders are custom made and may vary slightly from piece to piece.

Cancellations or changes are only available if production has not started on your item.

You must notify us within 3 days of recieveing the items that Suddeny Pink has made errors. We do not issue refunds or credits on shipping charges.

If we make a mistake on an item, we will glady exchange the gift for you with the same item or store credit. Since out items are all personalized and created just for you, refunding money is not an option.

If you make a mistake, the item is yours to keep. Please be confident before you make your purchase and make sure your monogram are entered correctly. Always email us if you have any questions.

We do our best to ask you any questiosn necessary before we complete you orders. Not everything catches our attention, though, particulary if the monograms were entered incorrectly. We have no way of knowing that inforamtion, so just ask if you have any questions.

What is your privacy policy? TOP

Your privacy is imporant t us. We do not sell or share personal inforamtion with anyone.

What inforamtion is Collected:

As part of the order process the following inforamtion is collected from shoppers:

Name, Shipping/Billing Address, Email Address, Phone Number, Payment Information

this information is only used to secure payment for merchandise. We are committed to the security of any private information.

What are your shipping rates? TOP

Most of our items are shipped USPS. We also ship by various sources including UPS and FedEX. If you need an item by a certain date, please contact us to make sure you can recieve the product in time. Also additional shipping charges may apply to your order.

Shipping Rates

$0.00 - $29.95.......$5.95

$30.00 - $89.99.......$7.95

$90.00 - $149.95.......$10.95

$150.00 - $199.95......$14.95

$200 and up......$19.95

Here at Suddenly Pink, we try to always reamin conscious of the environment. This means that we try to "recycle" and reuse as many shipping boxes as we can, to cut down on the number of trees harmed to create shipping boxes. On all gift shipments, we will always ship in a new box...but for direct orders, you may receive your order in a box that was perviously "loved!"

My question isn't listed. TOP

We will be happy to answer any question you may have. Feel free to contact us ans we will respond via emial within one business day.

 
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